Orders

When will my order ship?

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

How long does delivery take?

U.S. delivery is estimated at 10–20 business days after shipment. Delivery times are estimates and may vary due to carrier delays, customs, weather, or peak seasons.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive a shipping confirmation email with tracking details. Tracking may take 24–72 hours to update.

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Shipping & Delivery

Do you ship internationally?

We currently ship primarily to the United States. If your location isn’t available at checkout, please contact us.

Do I need to pay customs duties or taxes?

International shipments may be subject to customs duties/taxes. These fees (if any) are the customer’s responsibility.

What if I entered the wrong address?

Please contact us as soon as possible. We’ll do our best to help before the order ships, but we can’t guarantee changes once an order has been processed or dispatched.

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Returns & Support

What is your return policy?

Please refer to our Return & Refund Policy for full details. If you have questions, contact us at fengshuishop666@gmail.com.

My package says “delivered” but I didn’t receive it—what should I do?

Please check with household members/neighbors and your local carrier first. If you still can’t locate it, email us within 7 days of the delivery date and we’ll assist you.

How can I contact you?

Email us at fengshuishop666@gmail.com

We aim to respond within 24–48 business hours (Mon–Fri).